Shipping policy

Shipping Policy / Shipping Policy
At Vv Product, we understand that receiving your order on time and in perfect condition is part of your comfort. We control every stage: from packaging to the moment the package reaches your hands.
1. Order Processing
All orders are processed within 1-2 business days.
Orders placed on weekends or holidays will be shipped the next business day.
After shipping, you will receive an email (or SMS) with a tracking number.
2. Delivery times and costs
We cooperate with leading logistics operators to guarantee reliability:
Standard delivery within Europe: 1–3 business days (according to carrier rates).
International delivery: 7–21 business days depending on the country.
Free shipping: When ordering any product
3. Packaging and Quality Control
Each Vv Product item undergoes thorough inspection before shipping. We use environmentally friendly and durable packaging to protect your comfort items from damage during transportation.
4. Order Tracking
You can check the status of your delivery at any time. Use the link in your shipping confirmation email or enter the number on the carrier's website.
5. Damage during transportation
Although we guarantee the reliability of the packaging, we ask you to check the integrity of the goods immediately upon receipt. If the goods are damaged:
Document the damage in a photo.
Make an inspection report together with the delivery service representative.
Contact our support service within 24 hours at [Your Email].
6. International Duties and Taxes
Vv Product is not responsib le for any customs duties or taxes applied to your order in the destination country. All fees charged during or after delivery are our responsibility.

---